You have emailed Victory Australia. Peter Harvey the Country Mgr for Victory Australia referred you I believe and he just wanted to ensure that if you had any issues to see if we could be of any assistance.
If there is anything we can do please feel free to drop us an email.
Victory Motorcycles Australia
This I thought was someone going to do something good for customer service and maybe good for the brand as well, did I get that wrong ......
I responded to the Email the next day and hoped that I would get some kind answer.
One week later..........nothing........ two weeks............... still nothing...........THREE weeks and more nothing, customer service takes a hiding and the Victory brand whimpers in the corner hoping someone will come to its defense and do something.
We pay top dollar for the bikes we ride and the parts we add to them, we spend hard earned money on Victory branded goods that help keep Victory and the people involved on top of the list of bikes flooding the market, but with out good customer service people will go elsewhere .